Tag Archives: airlines

Flights, Connections and what to do if you miss them…..

22 Jun

Air travels, especially long distance flights, are stressful, but they can be even more so if there are incidents such as unforeseen delays, cancellations, interruptions etc. I experienced one such delay during my recent trip and my blog post on it received numerous comments, suggestions, ideas which were not only useful but also something all of us should know and be aware of. I have compiled all these ideas, suggestions, feedback below to help you all plan for your next trip and be prepared in case you find yourself in a similar situation. Feel free to customize your plans basis your own requirement and comforts.

Terminal 2, Mumbai Airport

Based on my own experiences, comments received and feedback, I will keep on updating this post.

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A Start.. – an apology from British Airways

5 Jun

Dear All,

I want to personally thank everyone who took the time to read and spread the word on my post “Indians comfort and loss of time is of no value to British Airways“.  I appreciate and I am glad that everyone shared their own experiences also. When I first decided to write this post, it was meant to be a letter to the CEO of British Airways highlighting my experience while flying BA. But your overwhelming support helped this feedback reach them and to get a response. I am glad to update you that BA has sent across their views on this case and an apology for their staff’s behavior at the Heathrow Airport. I am pasting this response for all of you below.

On my post I had also received numerous comments – some “good” some “bad” and some “ugly” but, in all, I think we received some good solutions, answers and suggestions from travelers across the world. This post was a feedback to BA, that they are in a service industry and their customer service should be equivalent for every passenger. They have assured us that they will take this matter seriously and I sincerely hope that they do. I have titled this post “A start..” as I hope that BA and all the other airlines (where people have had similar experiences) don’t wait for someone to complain, but proactively work on their customer service and improve.

Thanks and regards

Snigdha

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“Flying” into and around in India

23 Feb

Whenever we travel to any country or within a country – the first thing we check / book are the flights. While we are all familiar with the local airlines / carriers in our own countries, we don’t know about the local carriers / unknown airlines in other countries. Many times I have had to research quite a bit online for reviews, speak to other travelers etc on many forums to figure out the local low-cost airlines and the reliability of these carriers. This got me thinking that people coming to India must be having similar questions on airlines in India. Hence I decided to write this post for all my fellow international travelers on the various airline options in India and my views on them.

In India, we have two kinds of airlines –

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